MSP Evaluation Scorecard for Houston Businesses

Choosing an MSP on price-per-user is how businesses end up with a distant help desk and surprise invoices. The monthly rate tells you almost nothing about whether anyone will own your problem at 4pm on a Friday.

This scorecard gives you twelve questions across accountability, security and partnership. Each one includes what a strong answer sounds like and what should make you pause, so comparisons stay objective rather than turning on who presented best.

Use it on every provider you evaluate. We publish it because we score well on it — and because clients who choose deliberately stay longer.